Privacy Policy

Last updated: November 30, 2025

At Ravello Books, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our website, we collect the following information:

Name and contact details (email address, phone number)
Billing and shipping addresses
Payment information (processed securely through Stripe)
Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

Web browser information
IP address
Time zone and location data
Pages visited and interaction data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send you order confirmations and shipping updates
Communicate with you about your orders, products, services, and promotional offers
Improve and personalize your shopping experience
Detect and prevent fraud and abuse
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), shipping carriers, and email service providers.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed securely through Stripe and are encrypted using SSL technology.

5. Your Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict processing of your information
Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.